Issue:
I am trying to execute "ca-spclaims-12.52-sp01-cr07-win64" on
SharePoint Form Server on Windows 2016 and we are getting below
exception and the program stops.
Flexeraax0$aaa: Windows DLL failed to load
at Flexeraax0.af(Unknown Source)
at Flexeraax0.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
How can I fix this ?
Environment:
Agent for SharePoint 12.52SP1CR07 on Windows 2012; spagent-12.52-sp01-cr07-win32 SharePoint Server 2016 on Windows 2016;
Cause:
We support Agent for SharePoint 12.52SP1CR07 on Windows 2012R2. Thus,
the SharePoint Server 2016 should run on Windows 2012R2, not
Windows 2016. The error that you face means that the OS isn't
supported :
Flexeraax0$aaa: Windows DLL failed to load
at Flexeraax0.af(Unknown Source)
"This error occurs when you are running a installer which is not
supporting your current OS."
https://support.ca.com/us/knowledge-base-articles.TEC1765216.html
As per our Support Matrix, we support Agent for SharePoint
12.52SP1CR07 and SharePoint Server 2016 on Windows 2012R2 :
1 - CA SiteMinder Agent for SharePoint -Base Functionality
SiteMinder Agent for SharePoint r12.52
2012R2 64-bit(12.52 SP01 CR02)
SharePoint 2016 Foundation, Server and Enterprise editions(Supported from 12.52 SP1 CR7 onwards)
https://support.ca.com/phpdocs/7/5262/5262_SiteMinder_Agent_For_SharePoint_12_52.pdf
Resolution:
To solve the issue, you need to install the SharePoint Server 2016 on
Windows 2012R2. Here's a Microsoft page to install SharePoint Server
2016 on Windows 2012R2 :
https://technet.microsoft.com/en-us/library/cc262243(v=office.16).aspx
https://technet.microsoft.com/en-us/library/cc262485(v=office.16).aspx
https://technet.microsoft.com/en-us/library/cc303424(v=office.16).aspx
KB :