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How to pre-set text fields on CO's?

Question asked by mrbwellcare on Sep 1, 2017
Latest reply on Sep 5, 2017 by mrbwellcare



When launching a new CO screen (detail_chg.htmpl), we have several text fields that get pre-populated with "templates". This helps guide the information requesters enter on the CO. I'm trying to figure out how this was done. See attached screenshot, I don't see how this was done in Web Screen Painter. The person who did this work is no longer available. I'm still very new at this and need to move this change from UAT to Prod. Any help would be most appreciated.


Best Regards,

Mike Beaulieu
Enterprise Application Support
Office Phone: 813-206-7842