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Dual entries in UIM

Question asked by Issac08 Champion on Sep 4, 2017
Latest reply on Sep 5, 2017 by Issac08

Hi All,


 I could see most of the server are reporting double in UIM ,One host from robot and other from vmware probe.


In some cases during monthly patches the server will be rebooted ,in that case for few server tools may not start and vmware probe is creating new entry for the vm,once tools starts again the device correlation is not happening .By anyway it can be avoided. Again I need to delete the cs_key of the server.


For some third party OVA template and appliance VMtools will not be there ,in this case how it can be overcome ?



What are the key things where server discovered  from robot and server discovered from vmware must be same (ip,hostname,mac,origin)for this device merging.