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Jaspersoft service is failing to run

Question asked by Winchester on Sep 5, 2017
Latest reply on Sep 5, 2017 by Suman Pramanik

Unable to find Jaspersoft service on Windows, tried running the startup.bat file, which further gave an error of failing to initiate.

While checking the logs, I found the below error:

 

Sep 05, 2017 2:47:24 AM org.apache.catalina.core.StandardWrapperValve invoke

SEVERE: Servlet.service() for servlet [default] in context with path [/reportservice] threw exception

org.springframework.transaction.TransactionSystemException: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed

                at org.springframework.orm.hibernate3.HibernateTransactionManager.doRollback(HibernateTransactionManager.java:681)

                at org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:846)

                at org.springframework.transaction.support.AbstractPlatformTransactionManager.rollback(AbstractPlatformTransactionManager.java:823)

                at org.springframework.transaction.interceptor.TransactionAspectSupport.completeTransactionAfterThrowing(TransactionAspectSupport.java:493)

                at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:264)

                at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)

                at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

                at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:633)

                at com.ca.jasper.tenant.user.utils.CaJasperUtils$$EnhancerBySpringCGLIB$$223f82d.getUser(<generated>)

                at com.ca.jasper.authentication.JaaSAuthenticationProcessingFilter.getUserDetails(JaaSAuthenticationProcessingFilter.java:187)

                at com.ca.jasper.authentication.JaaSAuthenticationProcessingFilter.attemptAuthentication(JaaSAuthenticationProcessingFilter.java:86)

                at com.ca.jasper.authentication.JaaSProxyAuthenticationFilter.doFilter(JaaSProxyAuthenticationFilter.java:139)

                at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)

                at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)

 

Does anyone have any solution to the problem?

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