Symantec Access Management

  • 1.  Redhat 6 Admin UI registration error

    Posted Sep 05, 2017 04:14 PM

    We are using SSO 12.52 and migrating to RHEL 6. I've loaded all the 32-bit libraries I can find and are listed in the pre-reqs. After installation and we go to XPSRegClient we get the following error. 

     

    ./XPSRegClient: error while loading shared libraries: libsmi18n.so: cannot open shared object file: No such file or directory

     

    Any help is appreciated.



  • 2.  Re: Redhat 6 Admin UI registration error

    Posted Sep 05, 2017 04:31 PM

    Did you import ca_ps_env.sh script before running XPSRegclient?



  • 3.  Re: Redhat 6 Admin UI registration error

    Posted Sep 05, 2017 06:10 PM

    Yes, we did import ca_ps_env.sh.



  • 4.  Re: Redhat 6 Admin UI registration error
    Best Answer

    Posted Sep 05, 2017 08:16 PM

    That's strange.

    I get exact same error only when I don't import the PS environment script. See below :

     

    Before sourcing PS environment script

    [root@shruj01-I1850 bin]# ./XPSRegClient
    ./XPSRegClient: error while loading shared libraries: libsmi18n.so: cannot open shared object file: No such file or directory

     

    After sourcing PS environment script

    [root@shruj01-I1850 bin]# source ../ca_ps_env.ksh
    [root@shruj01-I1850 bin]# ./XPSRegClient
    [XPSRegClient - XPS Version 12.7.0000.1194]
    Log output: /opt/CA/siteminder/log/XPSRegClient.2017-09-05_201455.log

     

    Are you able to start policy server ?

    Can you try running ldd against XPSExplorer ?

     

    [root@shruj01-I1850 bin]# ldd XPSRegClient
    linux-vdso.so.1 => (0x00007ffe6ad34000)
    libsmi18n.so => /opt/CA/siteminder/lib/libsmi18n.so (0x00007f994c9b5000)
    libicudata.so.56 => /opt/CA/siteminder/lib/libicudata.so.56 (0x00007f994afd1000)
    libicui18n.so.56 => /opt/CA/siteminder/lib/libicui18n.so.56 (0x00007f994aa96000)
    libicuio.so.56 => /opt/CA/siteminder/lib/libicuio.so.56 (0x00007f994a888000)
    libicuuc.so.56 => /opt/CA/siteminder/lib/libicuuc.so.56 (0x00007f994a49a000)
    libXPSTools.so => /opt/CA/siteminder/lib/libXPSTools.so (0x00007f994a1ad000)
    libXPSEval.so => /opt/CA/siteminder/lib/libXPSEval.so (0x00007f9949eb2000)
    libXPS.so => /opt/CA/siteminder/lib/libXPS.so (0x00007f9949a2b000)
    libXLogger.so => /opt/CA/siteminder/lib/libXLogger.so (0x00007f994981d000)
    libldap60.so => /opt/CA/siteminder/lib/libldap60.so (0x00007f99495ea000)
    libssldap60.so => /opt/CA/siteminder/lib/libssldap60.so (0x00007f99493dd000)
    libssl3.so => /opt/CA/siteminder/lib/libssl3.so (0x00007f9949193000)
    libprldap60.so => /opt/CA/siteminder/lib/libprldap60.so (0x00007f9948f8e000)
    libnss3.so => /opt/CA/siteminder/lib/libnss3.so (0x00007f9948c5b000)
    libnspr4.so => /opt/CA/siteminder/lib/libnspr4.so (0x00007f9948a20000)
    libnssutil3.so => /opt/CA/siteminder/lib/libnssutil3.so (0x00007f99487f6000)
    libplds4.so => /opt/CA/siteminder/lib/libplds4.so (0x00007f99485f2000)
    libGCL.so => /opt/CA/siteminder/lib/libGCL.so (0x00007f99483e7000)
    libsmcommonutil.so => /opt/CA/siteminder/lib/libsmcommonutil.so (0x00007f994819a000)
    libSmXlate.so => /opt/CA/siteminder/lib/libSmXlate.so (0x00007f9947f78000)
    libsmerrlog.so => /opt/CA/siteminder/lib/libsmerrlog.so (0x00007f9947c9a000)
    libSmShutdownManager.so => /opt/CA/siteminder/lib/libSmShutdownManager.so (0x00007f9947a92000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f9947857000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00007f9947653000)
    librt.so.1 => /lib64/librt.so.1 (0x00007f994744b000)
    libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f9947141000)
    libm.so.6 => /lib64/libm.so.6 (0x00007f9946e3f000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f9946c29000)
    libc.so.6 => /lib64/libc.so.6 (0x00007f9946867000)
    libsoftokn3.so => /opt/CA/siteminder/lib/libsoftokn3.so (0x00007f9946627000)
    libplc4.so => /opt/CA/siteminder/lib/libplc4.so (0x00007f9946423000)
    libz.so.1 => /lib64/libz.so.1 (0x00007f994620d000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f994cc1e000)
    libsqlite3.so => /opt/CA/siteminder/lib/libsqlite3.so (0x00007f9945f89000)
    [root@shruj01-I1850 bin]#


  • 5.  Re: Redhat 6 Admin UI registration error

    Posted Sep 06, 2017 11:20 AM

    Thank you for the help. Sourcing the file did work. I misunderstood 'sourcing' the file and just executed the script instead of actually sourcing it.. Thank you again!