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Issue with viewing a Status in Service catalog

Question asked by Edgar13 on Sep 7, 2017
Latest reply on Sep 7, 2017 by Louis_van_Amelsfort

Hi Communities

 

Has anybody gotten this Error on Service Catalog. It's to do with the Status History and Audit Trail History disappearing and giving this error.

 

We checked the the usm_status_request  and usm_pending_action table, usually when we have inactive user in there this happens. Now it's just happening without anything being wrong on those tables. We did check the USM_request table as well as the USM_subscription table. Nothing inactive or out of place.

 

 

Please see attachment. The client needs that status to see there history, But now go. Is there any table in USM that can cause this.

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