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CA API Dev Portal email notification

Question asked by Nicolas Afonso Employee on Sep 8, 2017
Latest reply on Sep 11, 2017 by Nicolas Afonso

Dear community,

 

I'm using CA API Dev Portal 3.5.

My question is about email notification, and more specifically links generated in those emails (new account / admin notification, etc).

 

It appears that hostname of the server is used in those url, which in my case is not corresponding to the DNS entry.

 

Let me illustrate the issue. Here is an example of email notification (note that urldefense is our spam solution which automatically re-write urls) :

 

Object : API Developer Portal: Tasks are waiting for your action

 

There are a number of outstanding requests awaiting your action. Please click on the link below to resolve them:

 

Account Plans : 0 

Pending Accounts : 0

API Plans : 0

Applications : 1

Unpublished APIs : 0

 

https://urldefense.proofpoint.com/v2/url?u=http-3A__server186.company.net_dashboard&d=DwICaQ&c=IF-4OKySRLI8XdBbvzOkSJMrfBE0abIgTHHWRvvqDFo&r=cl_fGuvruKw2VXKXpJYOihHk3u84sBnkVm87CD6V_Xc&m=jQpUKsB4CEr07HS_Lnyv-BX0AJxQFl4GQ34bPJYWG1I&s=HEbHuP6HmWVA5fU1s1kgt6n-2yvbROjeKhjQanRxE-I&e=

 

**NOTE: this is a system generated message. Please do not reply to this message.** Thanks

 

Instead of using the public DNS entry, ie api_portal.company.com, the portal uses the hostname of the vm hosting it, server186.company.net.

 

Is there a way for chaning this (other than changing hostname of the server) ?

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