AnsweredAssumed Answered

Webagent initialization errors

Question asked by mallireddygangadhar on Sep 8, 2017
Latest reply on Sep 13, 2017 by Ujwol Shrestha

Hi,

 

When starting Apache web server, The  web agent is not initializing  ..The info. from the logs 

 

[08/Sep/2017:14:22:59] [Info] [CA WebAgent LLAWP] [85201] [LLAWP Monitor: LLAWP has been started.]
[Fri Sep 08 14:23:04.659220 2017] [sm:warn] [pid 85196:tid 139814556088256] #Siteminder Web Agent: restart not supported.
[Fri Sep 08 14:23:04.660558 2017] [mpm_worker:notice] [pid 85196:tid 139814556088256] AH00292: Apache/2.4.16 (Linux/SUSE) configured -- resuming normal operations

[08/Sep/2017:14:23:04] [Error] SiteMinder Agent

Sm_AgentApi_Init Failed.

ff ff ff ff
[08/Sep/2017:14:23:04] [Error] SiteMinder Agent
Failed to initialize the configuration manager.
LLAWP unable to get configuration, exiting.#

 

I have added the Policy server HOSTNAME in smreghost.conf and policy server I.P in /etc/hosts file of Apache webserver as mentioned in below link . But that didn't resolve the issue

 

https://communities.ca.com/thread/241783283-apache-web-agent-on-linux-vm-from-aws-fails-to-intialize-on-startup

 

Already tested below check points

The F.W between web and policy server is OPEN,

The objects in Siteminder and webserver are correct

Added the Policy server HOSTNAME instead of I.P in smreghost.conf , And policy server I.P in /etc/hosts file of Apache web server

 

 

Outcomes