AnsweredAssumed Answered

Configuration Item - ComboBox values

Question asked by FernandoSerraPT on Sep 13, 2017
Latest reply on Sep 14, 2017 by Maheshwar_Kusuma

Hi there,


I have a question:

On SDM when we do Search -> Incidents, we have several fields, one of them is Configuration Item. It´s a combo box.

When we start write something into this combo, several requests are  executed. The result of these requests are JSON, which goes to the combo box, Configuration Item combo box.


I was searching, and I found on root CA SDM folder \bopcfg\www\wwwroot\scripts a file called detail_form.js, which contains several functions and there we have a function called "detailAutofill". I think this one puts the JSON received from the requests to the combo box.


What I need, is to show not only the CI´s names but show the classes of the CI's name on combo. Something like "CI name - class name of this CI" on the combo. And I'm a bit lost around here...


Can you help me guys to achieve this?


Thanks and regards,