AnsweredAssumed Answered

Maileater reads as attachments

Question asked by sharamateti on Sep 13, 2017
Latest reply on Sep 21, 2017 by mavitek

Hi,

 

Servicenow is trying to create the tickets thru email, and CA was able to read the email but instead as a plain text its coming as attachment.

 

The same email works when sent from outlook.

 

Any clue.

 

Looks at the screenshot, for the issue.

 

 

Thanks in advance.

Regards,
Sharath

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