Bi-Direcional Integration - Alarms

Discussion created by ThiBorges on Sep 13, 2017
Latest reply on Apr 17, 2018 by ThiBorges

Hello Folks,

Today bi-direcional integration do not show alarms from spectrum on NAS.


Because of that I have 2 problems


1 - My Service Desk Probe (I Use CA Service Desk) do not open incidents for my critical alarms when this alarm is an Spectrum alarm.


2 - I use ADO Gateway to send all of my alarms generated to a different DB for audit purposes.

Someone know if on the next release of UIM and spectrumgtw probe the alarms from spectrum will be send to NAS or will be keep on ems probe ?