CA Service Management

Hi All,

I have used the webservices method - createRequest() to successfully create a Service Request. 

I wanted to know which webservice method should I use to update the fields of the new service request created. I am specifically looking to update the Status dropdown.

So far I have tried changeStatus(), updateObject() and attachChangeToRequest() unsucessfully. Also, please note I can't install SoapUI as of now on my development machine , so is there any workarounds or documentation to refer to achieve this 

Please close this , I was able to update the request with  service.updateObject(updateReq); , I removed the extra log_agent parameter passed in the array

Can you share the script you were able use to update the request?

What is the error you're receiving when trying to update the status ?

I got it working now.

I have used the updateObject() and removed the log_agent parameter from the attrVals[]

Best Regards,

Abhay