Is it possible to create a specific Change Order from an offer in Service Catalog?
Good Morning Sebastian. I attached a .txt file for you.With a somehow 'criptic' description and explanation for you.I am confident it will get you further though. Thanks and kind regards, Louis.
in fact nothing prevent you to create your own PAM process attached to you offering ouside of the OOB providedin order to directly create CO.
Using PAM you can manage any objects in SDM and Catalog
What version of SDM / Catalog are you using?
Hi! thank you all for your answers!
I'm using both SDM and Catalog in 14.1, and I have no knowledge of PAM and that's why i'm using Catalog ootb
I would recommend taking a look at Open Change Orders During Request Fulfillment which outlines the OOTB integration including events-rules-actions and PAM processes. If you need to create a change order differently for a particular offering then one option could be to:
Good Afternoon Sebastian.
To create a Service catalog request with a corresponding SDM-Change Order, you need to install and run SC, SDM and PAM as an integrated package.
And with a combination of SC-ERA, SC-SDM-Java-Coding(ootb) and PAM-Processes(ootb) then takes care of that.
It is up to you to integrate all of these and then it should work.
When you need further assistance, then please open a standard case?
To obtain full-service follow-up on this through our Level 1 Support Team(s).
Thanks ina dvance and kind regards, Louis.
Perhaps the following Community Post could be of assistance
Passing form data to Pam process to create a change order.
Retrieving data ...