CA Service Management

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  • 1.  CA Service Catalog access rights

    Posted Sep 15, 2017 03:02 AM

    Hi All,

     

    per default the normal catalog user can only see his own requests. How do I have to set the rights, that the user can also see the requests from other users, without making him an administrator?

     

    Thanks and best regards,

    Markus



  • 2.  Re: CA Service Catalog access rights
    Best Answer

    Broadcom Employee
    Posted Sep 15, 2017 03:23 AM

    Good Morning Markus.
     
    In answering your question, I want to suggest to check on the following link-for-information:
    https://docops.ca.com/ca-service-management/14-1/en/administering/configuring-ca-service-catalog/manage-users-and-assign-roles/step-2-assign-roles
     
    Which will show you the: CA Service Management - 14.1 / Step 2 - Assign Roles section.
    While scrolling down, you'll see the information you are looking for.
     
    Thanks and kind regards, Louis van Amelsfort.
     
    PS. Without knowing the CA Service Catalog release, I added the link for release 14.1.