AnsweredAssumed Answered

Can service request gets approved if requester is manager

Question asked by nupur.gupta2 on Sep 16, 2017
Latest reply on Sep 19, 2017 by Jason_Wolfe

Hi All,

 

In service Catalog currently what happens is if the request is raised by manager for his employee, then the request goes to manager's manger which is ideally not correct, if the request is raised by manager it should be auto approved. Is there is any possibility to fix this

Outcomes