AnsweredAssumed Answered

soap communication with 3rd party application

Question asked by veiba02 on Sep 18, 2017
Latest reply on Sep 20, 2017 by veiba02

Hi Team,

in a SDM 14.1.01 installation I have to create a ticket in a 3rd party ticket-system when an Incident in SDM is created.
The communication is done via soap and a dedicated XML-Structure must be used. As far as I know in this case PAM delivered with SDM has to be licensed additionally. Is it also possible to communicate with a 3rd party software via soap directly in SDM?