Hi Timothy,
Could you confirm that the agent's version is 6.4 or greater? If so, what is inside of your NolioAgent/conf/applicationLog.properties file? I don't think there is any requirement to have a service account being used. One test you might be able to run is, via an action, try to create an applicationLogs folder in the logs directory and some files. That should confirm if there is a permissions problem or not.
My 6.6 Agent's applicationLog.properties file looks like this:
#Note: If you change any of the following properties, restart the agent service to enable the new value/s to take effect..
# Defines the maximum permitted number of rollover files.
max.backup.index=0
# Defines the maximum permitted size of rollover files. On reaching file size limit, a new rollover file is created if allowed by the max.backup.index setting.
max.file.size=2500KB
# Defines the maximum permitted size of the entire applicationLogs folder.
max.folder.size=50MB
# Defines the frequency of the recurring check of the max.folder.size property (in minutes).
scheduler.fixed.period=2
# Defines the percentage of the volume of the max.folder.size to delete when max.folder.size limit reached.
#
# For example:
# applicationLog current folder size: 105MB
# max.folder.size=100MB
# Lower.limit.folder.size.percentage=20
# After purging
# applicationLog current folder size: 80MB
lower.limit.folder.size.percentage=20
# Enables/disables applicative log.
enable.applicative.log=true
Kind regards,
Gregg