AnsweredAssumed Answered

Transparent Login whith RDP to windows server fail

Question asked by JulianRiano on Sep 19, 2017
Latest reply on Sep 19, 2017 by ahmsh05

Hi, i am try to access to windows server across RDP transparent Login fuctunality PIM 14 but after the install the complement and activate activex the login fail. 

 

Hi, i am try to access to windows server across RDP transparent Login functionality IN but after the install the complement and activate activex, the login fail. the rdp try appear and the connection ends immediately.

i see the log of jboss and he wrote the following:

 

2017-09-19 09:41:00,041 INFO [com.ca.ppm.util.LaunchNotStratedPrivilegedAccountRequestJob] LaunchNotStratedPrivilegedAccountRequestJob execute started
2017-09-19 09:41:00,041 INFO [com.ca.ppm.util.MonitorPrivilegedAccountRequestNotStarted] MonitorPrivilegedAccountRequestNotStarted started
2017-09-19 09:41:56,462 INFO [STDOUT] [Tue Sep 19 09:41:56 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/index.jsp
2017-09-19 09:41:56,474 INFO [com.ca.corpui.faces.util.LoadBundleMap] Bundle loaded ...ppm.resourceBundles.accountPasswords
2017-09-19 09:41:57,281 INFO [com.ca.ppm.event.impl.CheckOutAccountPasswordEvent] Executing event: CheckOutAccountPasswordEvent
2017-09-19 09:41:58,010 INFO [com.netegrity.webapp.page.jsf.JSFParentPage] display: viewId=/app/page/ppm/my_accounts.jsp
2017-09-19 09:41:58,013 INFO [com.netegrity.webapp.page.AbstractPage] Moving to view: /app/page/tab_controller.jsp from module com.netegrity.webapp.page.TabController
2017-09-19 09:41:58,013 INFO [com.ca.ppm.connectivity.page.ACBaseTab] Moving to view: /app/page/ppm/my_accounts.jsp from module com.ca.ppm.page.MyAccountsTab
2017-09-19 09:41:58,020 WARN [org.apache.myfaces.shared_impl.renderkit.html.HtmlGridRendererBase] PanelGrid main:panelPad has not enough children. Child count should be a multiple of the columns attribute.
2017-09-19 09:41:58,592 INFO [STDOUT] [Tue Sep 19 09:41:58 COT 2017] [Info] CsrfGuard analyzing request /iam/app/page/ppm/executeApp.jsp
2017-09-19 09:41:58,603 WARN [com.ca.ppm.connectivity.configuration.AutoLoginCabBean] ObserveIt jdbcManagedObject is not exsist , observeIt activeX is not needed
2017-09-19 09:42:00,673 INFO [STDOUT] [Tue Sep 19 09:42:00 COT 2017] [Info] CsrfGuard analyzing request /iam/loginApp/servlet
2017-09-19 09:42:00,812 INFO [STDOUT] [Tue Sep 19 09:42:00 COT 2017] [Info] CsrfGuard analyzing request /iam/ac
2017-09-19 09:42:00,816 INFO [STDOUT] [Tue Sep 19 09:42:00 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/index.jsp
2017-09-19 09:42:00,818 INFO [STDOUT] [Tue Sep 19 09:42:00 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/index.jsp
2017-09-19 09:42:00,848 INFO [com.netegrity.webapp.page.jsf.JSFParentPage] display: viewId=/app/page/ppm/my_accounts.jsp
2017-09-19 09:42:00,850 INFO [com.netegrity.webapp.page.AbstractPage] Moving to view: /app/page/tab_controller.jsp from module com.netegrity.webapp.page.TabController
2017-09-19 09:42:00,851 INFO [com.ca.ppm.connectivity.page.ACBaseTab] Moving to view: /app/page/ppm/my_accounts.jsp from module com.ca.ppm.page.MyAccountsTab
2017-09-19 09:42:00,851 INFO [com.ca.corpui.faces.util.LoadBundleMap] Bundle loaded ...ppm.resourceBundles.accountPasswords
2017-09-19 09:42:00,854 WARN [org.apache.myfaces.shared_impl.renderkit.html.HtmlGridRendererBase] PanelGrid main:panelPad has not enough children. Child count should be a multiple of the columns attribute.
2017-09-19 09:42:01,026 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/CSRFGuard/JavaScriptServlet
2017-09-19 09:42:01,026 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/skin/idm/stylesheet/castyles-override.css
2017-09-19 09:42:01,026 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/skin/idm/stylesheet/task.css
2017-09-19 09:42:01,027 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/ca/ca_r7_ui_style.css
2017-09-19 09:42:01,028 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/ca/ca_r7_menu.css
2017-09-19 09:42:01,028 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/global.js
2017-09-19 09:42:01,029 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/general.js
2017-09-19 09:42:01,029 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/tooltips.js
2017-09-19 09:42:01,029 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/jquery-1.9.1.js
2017-09-19 09:42:01,029 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/jquery.cookie.js
2017-09-19 09:42:01,031 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/page.js
2017-09-19 09:42:01,032 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/scripts/task.js
2017-09-19 09:42:01,033 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/ca/ca_r7.css
2017-09-19 09:42:01,033 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/ca/ca_task.css
2017-09-19 09:42:01,033 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/ca/ca_print.css
2017-09-19 09:42:01,035 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ac/js/ac.js
2017-09-19 09:42:01,035 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/image/circleca_r7.png
2017-09-19 09:42:01,035 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ac/ca12/image/helpicon.gif
2017-09-19 09:42:01,037 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca/image/subtract.png
2017-09-19 09:42:01,038 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca/image/add.png
2017-09-19 09:42:01,038 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/image/unsorted.png
2017-09-19 09:42:01,038 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ac/images/usr-id_sub_16.png
2017-09-19 09:42:01,040 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ac/images/user_session_16.png
2017-09-19 09:42:01,080 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/CSRFGuard/JavaScriptServlet
2017-09-19 09:42:01,229 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/image/panel/top-bottom-gray.gif
2017-09-19 09:42:01,229 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/image/users.png
2017-09-19 09:42:01,229 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/image/panel/tools-sprites-trans.gif
2017-09-19 09:42:01,230 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/app/ca12/image/Gradient.gif
2017-09-19 09:42:01,253 INFO [STDOUT] [Tue Sep 19 09:42:01 COT 2017] [Info] CsrfGuard analyzing request /iam/ui/images/favicon.ico
2017-09-19 09:42:19,947 WARN [com.arjuna.ats.jta.logging.loggerI18N] [com.arjuna.ats.internal.jta.resources.arjunacore.norecoveryxa] [com.arjuna.ats.internal.jta.resources.arjunacore.norecoveryxa] Could not find new XAResource to use for recovering non-serializable XAResource < 131075, 31, 29, 1--3f57e183:a19b:59b7f3f8:49c71-3f57e183:a19b:59b7f3f8:49c76 >
2017-09-19 09:43:00,322 INFO [com.ca.ppm.util.LaunchFailTasksMonitorJob] LaunchFailTasksMonitorJob execute started
2017-09-19 09:43:00,324 INFO [com.ca.ppm.util.MonitorFailTasks] MonitorFailTasks started... minutesEventNotAccessed:60
2017-09-19 09:43:00,335 INFO [com.ca.ppm.managedobjectprovider.impl.AccountPasswordProviderImpl] findAndFixFailedChangePassowrdInProgress changed: 1 accounts.
2017-09-19 09:43:00,335 INFO [com.ca.ppm.util.MonitorFailTasks] Calling updateFailList
2017-09-19 09:43:00,335 INFO [com.ca.ppm.util.MonitorFailTasks] Inside updateFailList
2017-09-19 09:43:00,357 INFO [com.ca.ppm.util.MonitorFailTasks] total search monitor fail tasks updated are 5 rows

 

any idea ?

Outcomes