Layer7 API Management

  • 1.  Support for approval workflow

    Posted Sep 20, 2017 12:42 AM

    Does Developer Portal support approval workflow for App creation and API Assignation? For a large enterprise with 100s of APIs, this becomes pertinent as the Business owners, Information Security and other stakeholders needs to be involved before any access to granted to a Developer, Organization or an Application. Please suggest a way to implement this in Portal ver 3.5.



  • 2.  Re: Support for approval workflow
    Best Answer

    Broadcom Employee
    Posted Sep 20, 2017 02:37 PM

    Atul, 

     

    It is possible to configure the API Portal with or without the approval processes. The below documentation will guide you on how to control that:

     

    Configure the Approval Processes - CA API Developer Portal 3.5 - CA Technologies Documentation 

     

    Hope this helps!

     

    -Alec Daniello

    APIM Support



  • 3.  Re: Support for approval workflow

    Posted Sep 21, 2017 01:10 AM

    Hi Alec,

     

    The question is not related to how to turn on or off the approval process but related to the support for multi-step approval process. So, the shared documentation link was of no help.

     

    Thanks
    Atul Rustogi



  • 4.  Re: Support for approval workflow

    Broadcom Employee
    Posted Sep 21, 2017 09:11 AM

    Atul, 

     

    Unfortunately we cannot manipulate how the approval process works and add in multiple steps/approvals; only turn it on and off. The next best thing would to have the desired users for approval have the specified roles in Portal so they are also involved in the approval process. 

     

    I hope this helps.

     

    -Alec Daniello

    APIM Support



  • 5.  Re: Support for approval workflow

    Posted Sep 22, 2017 01:23 AM

    Clarification - The intent is not to manipulate but enhance the approval process. From business perspective, there is no workflow as it's single step process - all approval go to the designated approver (Administrator / Business user / API Owner etc.) . Additional user roles offload some of the admin work but it does not imply support for a workflow.