Service Virtualization

  • 1.  VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 01:06 PM

    Hi all,

     

    We have some services running on our VSE that are generating errors.   For example-

    et.ResultSetValueFilter - Result Set did not have that column/row
    java.lang.ArrayIndexOutOfBoundsException

     

    This is DevTest 8.5 and the server is running on Linux Redhat 6.6

     

    After a certain point, the VSE shuts down.  While were investigating these issues, is there any setting to keep the VSE alive and not shut down? I

     

    Thanks!

    Gary



  • 2.  Re: VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 01:44 PM

    Try adding this property to the local.properties file that VSE uses and restart the VSE:

    lisa.vse.max.hard.errors=disabled

    #lisa.vse.max.hard.errors=3 (I believe this is the default)



  • 3.  Re: VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 02:19 PM

    Thanks!  I actually had that set to -1 but that wasn't working. Changing to disabled now



  • 4.  Re: VSE Crashing due to Issue in a service
    Best Answer

    Broadcom Employee
    Posted Sep 20, 2017 02:27 PM

    I believe lisa.vse.max.hard.errors=disabled & lisa.vse.max.hard.errors=-1  are identical in behavior. 

     

    In the short run - you could try increasing the maximum number of errors (lisa.vse.max.hard.errors) to a large value say 100000 or even higher - but as Mike_Gavaghan  mentioned it would be better to solve the root cause for the errors - which seems to be a ResultSetValueFilter as per your example.



  • 5.  Re: VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 02:33 PM

    Would you think that these errors would cause the VSE to crash after a certain number happen?   Also any ideas why the VSE would crash if we have the lisa.vse.max.hard.errors=-1?

     

    Thanks!

    Gary



  • 6.  Re: VSE Crashing due to Issue in a service

    Broadcom Employee
    Posted Sep 20, 2017 04:28 PM

    Would you think that these errors would cause the VSE to crash after a certain number happen? - Yes

     

    As for the second part - does a single running VS Model crash or the whole VSE process itself crashes? in either case - will need the stack trace / error logs around the time the issue happens to figure out what is happening in your environment.



  • 7.  Re: VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 07:15 PM

    ok thanks! I'm going to create a support ticket tomorrow.



  • 8.  Re: VSE Crashing due to Issue in a service

    Broadcom Employee
    Posted Sep 20, 2017 02:05 PM

    Joel's answer is correct.

     

    As an aside, it appears you have a filter on a JDBC step and the ResultSet is either too short (probably empty) or missing an expected column.

     

    --Mike



  • 9.  Re: VSE Crashing due to Issue in a service

    Posted Sep 20, 2017 02:19 PM

    Thanks! I'm passing this on to the developers of that sevice