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xFlow Login Problems

Question asked by pacy99 on Sep 20, 2017
Latest reply on Nov 15, 2017 by Raghu.Rudraraju

hi *,

 

a try to login into r17's xFlow webinterface produce the following errors in incidentMS.log:

 

INFO - 2017-09-20 16:09:55 [c.c.c.a.impl.NTLMAuthenticator] - Completed validateExternalUser method invocation
ERROR - 2017-09-20 16:10:10 [c.c.c.a.AuthenticationInterceptor] - Das angeforderte Sicherheitspaket ist nicht vorhanden. (something like "the requested security paket does not exist")

 

the first error comes from browsing to login page (NTLM activated)

the second error comes from trying to authenticate by hand.

 

iisstderr.txt & iisstdout.txt are empty.

 

incidentMS_slump.log shows:

 

09/20 15:26:54.541 [main] INFO  SLUMP 133 Created SLUMP on PJUSTIZSDM001 at port 2100
09/20 15:26:54.545 [main] INFO  TCP_port 169 Created standard port 2100 for PJUSTIZSDM001 with id 1505914014545
09/20 15:26:54.576 [main] INFO  HEARTBEAT_SLNX 96 NX_SLUMP_HEARTBEAT_TIMEOUT set to 900 seconds
09/20 15:26:54.587 [TCP_port-Read:Slump_nxd] INFO  SLUMP 742 Using normal channel for connection with: domsrvr
09/20 15:27:24.588 [main] ERROR SLUMP 340 Timed out attempting to connect fast channel to domsrvr
09/20 15:27:24.589 [TCP_port-Read:Slump_nxd] INFO  SLUMP 742 Using normal channel for connection with: bpvirtdb_srvr
09/20 15:27:54.588 [main] ERROR SLUMP 340 Timed out attempting to connect fast channel to bpvirtdb_srvr
09/20 15:33:18.327 [main] INFO  Version 30 HV000001: Hibernate Validator 5.2.4.Final

 

 

do you guys have any idea, what we can do to fix this problem?

 

thanks and regards

marc

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