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Expected behaviour when transferring a ticket

Question asked by davidph on Sep 20, 2017
Latest reply on Sep 21, 2017 by davidph

When transferring a ticket (of type incident, request or problem) where both the Group and Assignee fields are populated, it automatically limits results to the group memberships of the current assignee. 

Is this an expected behaviour?

The instance in question is running 14.1 with cumulative patch 3.

 

Thank you

 

David

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