1 on 1 messages are disappearing!!! This is happening for a lot of users in the company. What's going on?
The issue of the 1-1's disappearing was resolved yesterday, 25th September at approximately 10:15 am CEST. This addressed the issue with the 1-1 messages disappearing going forward from that time, however it appears that the 1-1 messages sent prior to that time that disappeared are not recoverable.
The Engineering Team is still investigating this issue and there will be a Post Event Retrospective conducted and the Root Cause Analysis will be posted on the Flowdock Community here.
Thank you for reporting this. I am opening a case for you so we can troubleshoot.
This also happened for me. Over the past 48 hours or so, all three of the 1-to-1 messages I've sent were never received and have disappeared from my history.Also, I’m not sure if this is related, but the “Jump to last read message” toast is also displaying when it shouldn't and jumps me multiple screens back in history to messages that I have definitely read.If it helps, I'm using the Flowdock Mac app 1.2.9. Happy to share any additional details you may need.
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