Symantec Privileged Access Management

Hello

we are trying to make connection via CA PAM 2.8.3 to AS400 box , that use SSL

i make the access method through TN5250SSL on default port 992 (and test the connectivity and the port is open.

but each time i try to make the connection the terminal appear blank , and in the log the connection closed after 1s or 2s maximum.!

xsuite[22260]: Connection closed; Duration: 1s;

we used the TN5250 terminal on other box and it work fine, but this box only support SSL conection

i tried the application to be generic or AS400 , but nothing happened?

do i miss something to be done specially ??

thanks

Wahab,

I looked through our databases and could not find an issue concerning what you are describing.  It would be easier to open a case in the Support portal with all the relative information including the Config/Diagnostics/System Log File (logs.bin).  Include the testing you have done outside of CAPAM, such as the actual method you are using to connect outside of CAPAM, and are you using the internal Config/Tools to do the portscan?

Regards,

Anthony