AnsweredAssumed Answered

Illegal SID

Question asked by hazard on Sep 25, 2017
Latest reply on Sep 26, 2017 by hazard

When trying to open a probe on a robot based server (linux) from my hub server I get the message 'Illegal SID - You must login to the appropriate domain to access the probe'.


I found details on the community page for TEC000002804 but that made no difference. What I did find was that in the hub log that there is a message of;

'SID is issued to another IP (sid= [list=||] req=' 

The hub IP is the, i am assuming this message is saying that the SID is with


Any thoughts would be appreciated.


Thank you