DX Application Performance Management

Hello everyone, I have a problem in my environment and I would like to know if someone has already experienced something similar: the situation is as follows:
- I have a script that I use to restart my applications, APM is monitoring the GC and when it reaches the threshold that I have set it executes the script to restart. This script generates a txt file where another script checks the status from time to time, if it is RESTART it restarts the application. My problem is that APM only generates the status of RESTART, it does not generate the status of NORMAL when the application is reinitialized.

#!/bin/sh
ALERT_STATUS=$2
AGENT_NAME=$3
AGENT_INSTANCIA=$AGENT_NAME

NOME_AGENTE=`echo $AGENT_NAME|awk -F"\|" '{print $(NF-2)}'`
NOME_AGENTE=`echo $NOME_AGENTE | sed -e "s/]\"//g"`

NOME_INSTANCIA=`echo $AGENT_INSTANCIA|awk -F"\|" '{print $(NF)}'`
NOME_INSTANCIA=`echo $NOME_INSTANCIA | sed -e "s/]\"//g"`

STATUS="INDEFINIDO"
if [ "$ALERT_STATUS" = "\"3\"" ]; then
        STATUS="RESTART"
        echo Nome_Agente: $NOME_AGENTE >/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo Nome_Instancia: $NOME_INSTANCIA >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo STATUS: $STATUS >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo `date` " - " Nome_Agente: $NOME_AGENTE - $STATUS >>/opt/appfiles/p_07667_apm/coletor1/mom/logs/restart.log
elif [ "$ALERT_STATUS" = "\"2\"" ]; then
        STATUS="ALERTA"
        echo Nome_Agente: $NOME_AGENTE >/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo Nome_Instancia: $NOME_INSTANCIA >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo STATUS: $STATUS >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo `date` " - " Nome_Agente: $NOME_AGENTE - $STATUS >>/opt/appfiles/p_07667_apm/coletor1/mom/logs/restart.log
else
        STATUS="NORMAL"
        echo Nome_Agente: $NOME_AGENTE >/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo Nome_Instancia: $NOME_INSTANCIA >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo STATUS: $STATUS >>/opt/websites/httpd/2.2/p_07667_apmstatus/$NOME_AGENTE-$NOME_INSTANCIA.txt
        echo `date` " - " Nome_Agente: $NOME_AGENTE - $STATUS >>/opt/appfiles/p_07667_apm/coletor1/mom/logs/restart.log
fi

In my logfile i just have this:

Qui Set 21 10:09:40 BRT 2017  -  Nome_Agente: xxxxxxx0434 - RESTART
Qui Set 21 10:09:40 BRT 2017  -  Nome_Agente: xxxxxxx0433 - RESTART
Qui Set 21 10:10:12 BRT 2017  -  Nome_Agente: xxxxxxx0432 - RESTART
Qui Set 21 10:16:10 BRT 2017  -  Nome_Agente: xxxxxxx0433 - ALERTA
Qui Set 21 10:16:25 BRT 2017  -  Nome_Agente: xxxxxxx0432 - ALERTA
Qui Set 21 10:18:25 BRT 2017  -  Nome_Agente: xxxxxxx0434 - ALERTA

Hi, what variables are you passing to the script?

- Pass Text to Shell

- Alert Status

- Agent Name(s)

Are you using version 10.5.1?  If so what hofix level are  you at?

no, in this environment I'm still in version 10.5 without hotfix.

You'll want to know about the state of the change, not when the severity changes. This is similar to how we configure SNMP traps to send event notifications.

exactly, I want to know if I'm doing something wrong, because from what I've studied here the status changes are only reporting the problem and not returning to normalcy. I was wondering if there is anything I have to do to run the script when the application returns to normal.

Try setting to final state change and try a test notification.

in fact I already tested it, originally I configured it with final state change only that it did not work and then I changed it to when the severity changed to see if it had any effect, but it still did not work.

Don't forget to set a notification on your Caution threshold so you can get a "NORMAL" status.

It's not enough to have notifications on the Danger threshold.