Hallett_German

Monthly New/Updated/Retired APM, ASM, and AXA KDs for September 2017

Discussion created by Hallett_German Employee on Oct 2, 2017

Usual Warning

Statement on Top 20 & Weekly/Monthly New APM/ASM/AXA KDs Currency 

Published
N1. Correlated Cross Process Transaction Traces correlation are not visible for a .NET Web app calling a .NET App using .NET Remoting. TEC1931304

https://support.ca.com/us/knowledge-base-articles.tec1931304.html

 

N2. Component Time slower than log entry Time for MTP TIMs.TEC1492516
https://support.ca.com/us/knowledge-base-articles.tec1492516.html

 

N3. On 10.5.2, why do the metric data nodes on the Investigator tree disappear, instead of being greyed out, when an agent is disconnected? TEC1319172
https://support.ca.com/us/knowledge-base-articles.tec1319172.html

 

N4. What is the CA recommendation on configuring APM components to communicate with each other? TEC1222235
https://support.ca.com/us/knowledge-base-articles.tec1222235.html 

 

N5. What does the mandatory path element {type} refer to in the Performance REST API? TEC1268399
https://support.ca.com/us/knowledge-base-articles.tec1268399.html

 

N6. How Does AXA Determine a User's Geolocation? TEC1931263
https://support.ca.com/us/knowledge-base-articles.tec1931263.html

 

N7. What components of APM/ASM/AXA are supported for High Availability? TEC1654087
https://support.ca.com/us/knowledge-base-articles.tec1654087.html

 

N8. APM Command Center Security Vulnerabilities flagged in a security audit. TEC1752865
https://support.ca.com/us/knowledge-base-articles.tec1752865.html

 

N9. When connecting the Enterprise Manager via my browser with an IP address, it changes the IP to the FQDN Hostname. TEC1297005
https://support.ca.com/us/knowledge-base-articles.tec1297005.html

 

N10. Are APM components impacted by any vulnerability for the Struts Framework?
TEC1990535
https://support.ca.com/us/knowledge-base-articles.tec1990535.html

 

N11. Postgres installation fails on Redhat 7 with shared memory error when run as non root user but works when run as root TEC1965736
https://support.ca.com/us/knowledge-base-articles.tec1965736.html

 

N12. Can I use the APM Config Import Tool to migrate from Oracle to Postgres? TEC1430711
https://support.ca.com/us/knowledge-base-articles.tec1430711.html

 

N13. Node JS agent not reporting metrics TEC1610107
https://support.ca.com/us/knowledge-base-articles.tec1610107.html

 

N14. RBM script which include Java Script executes to completion on the Cloud Monitor Recorder but in ASM stops part way through with no perceptable error. TEC1643718
https://support.ca.com/us/knowledge-base-articles.tec1643718.html

 

N15. Shell command actions are no longer working since upgrading from 9.1.4 to 10.3 TEC1354476
https://support.ca.com/us/knowledge-base-articles.tec1354476.html

 

N16. Under the CEM Setup>Services>EM Configuration tab all Collectors show an "EM Running State" of "Unknown" instead of "Up". What is the significance of the "Unknown". TEC1037715
https://support.ca.com/us/knowledge-base-articles.tec1037715.html

 

N17. After using WebLogic Admin Console to add WebAppSupport.jar to Server classpath it fails to start and stdout log shows "Exception in thread "main" java.lang.NoClassDefFoundError: weblogic/Server" TEC1503302
https://support.ca.com/us/knowledge-base-articles.tec1503302.html

 

N18. 10.3 Silent installation as non-root using "silentInstallChosenFeatures=Enterprise Manager,WebView,Database" does not install the Postgres software and APM Database (cemdb). TEC1806152
https://support.ca.com/us/knowledge-base-articles.tec1806152.html

 

N19. Is the CA Experience Collector a separately licensed product? TEC1496344
https://support.ca.com/us/knowledge-base-articles.tec1496344.html

 

N20. How to block pre 8.x agents from connecting to MOM / EM TEC1284029
https://support.ca.com/us/knowledge-base-articles.tec1284029.html

 

N21. Ways to Contain/Control Transaction Traces. TEC1611357
https://support.ca.com/us/knowledge-base-articles.tec1611357.html

 

N22. Restart of MOM double encrypts database password in CEM, and the test connection will fail. TEC1670322
https://support.ca.com/us/knowledge-base-articles.tec1670322.html

 

N23. APM unable to instrument WAS Liberty when set at the common configuration level. TEC1499971
https://support.ca.com/us/knowledge-base-articles.tec1499971.html

 

N24. Docker Agent Connects over Port 80 Despite being Configured for HTTPS. TEC1258957
https://support.ca.com/us/knowledge-base-articles.tec1258957.html

 

N25. Getting "Invalid aggregation type specified" exception when calling CEM Web services API TEC1795541
https://support.ca.com/us/knowledge-base-articles.tec1795541.html

 

N26. How long are Problems and anomalies retained in APM - and can we control this period? TEC1028629
https://support.ca.com/us/knowledge-base-articles.tec1028629.html

 

N27. What does the red circular arrow on the agent node in the metric browser mean? TEC1883352
https://support.ca.com/us/knowledge-base-articles.tec1883352.html

 

N28. After APM agent instrumentation, WebLogic instance under Red Hat Linux shows this non-fatal message at startup: "Java HotSpot(TM) 64-Bit Server VM warning: Failed to reserve shared memory (errno = 22)" TEC1305196
https://support.ca.com/us/knowledge-base-articles.tec1305196.html

 

N29. Seeing 503 Service Unavailable message repeatedly in the MOM log. TEC1568771
https://support.ca.com/us/knowledge-base-articles.tec1568771.html

 

N30. When expanding the MQ Agent node in Workstation, the CPU and GC metrics do not show up. TEC1659016
https://support.ca.com/us/knowledge-base-articles.tec1659016.html

 

N31. RTTM Data not being seen in Investigator TEC1218197
https://support.ca.com/us/knowledge-base-articles.tec1218197.html

 

N32. Additional Guidance on TIM Sizing TEC1915293
https://support.ca.com/us/knowledge-base-articles.tec1915293.html

 

N33. Use of the SmartStor merge tool on APM 10.5.x data can potentially corrupt SmartStor data. TEC1767931
https://support.ca.com/us/knowledge-base-articles.tec1767931.html

 

N34. How to prevent for Application Names to be aggregated under one application entry point "rootContext" in Team Center and Experience Card? TEC1997791
https://support.ca.com/us/knowledge-base-articles.tec1997791.html

 

N35. How to disable the CEM - Introscope integration? TEC1628447
https://support.ca.com/us/knowledge-base-articles.tec1628447.html

 

N36. Metric grouping Agent expression - how to ignore case sensitivity? TEC1284667
https://support.ca.com/us/knowledge-base-articles.tec1284667.html

 

N37. MSExchange Perfmon metrics are not appearing. TEC1781653
https://support.ca.com/us/knowledge-base-articles.tec1781653.html

 

N38. How to Enable/Disable the EM Transaction Trace (TT) Plugin TEC1078896
https://support.ca.com/us/knowledge-base-articles.tec1078896.html

 

N39. Causes of Excessive Transaction Traces for Java Agents and how to contain them. TEC1186238
https://support.ca.com/us/knowledge-base-articles.tec1186238.html

 

N40. MQ JMS Receive queue average processing time seems to show the same value most of the time - 3000ms TEC1920802
https://support.ca.com/us/knowledge-base-articles.tec1920802.html

 

N41. "PostgreSQL-9.2 already exists" message during APM installation TEC1370353
https://support.ca.com/us/knowledge-base-articles.tec1370353.html

 

N42. How do I reset the Postgres password? TEC1935319
https://support.ca.com/us/knowledge-base-articles.tec1935319.html

 

Retired

1. Web Services (WS) connector configuration examples TEC604364

2 Which version of EEM must be used with Executive Insight? TEC599828
Review

3. Java Agent sending a large amount of (typically backend) traces. TEC1736706

 

Update

U1. I received an alert email "Not matched (no content)" in ASM, yet my site was up at the time TEC1407289
https://support.ca.com/us/knowledge-base-articles.tec1407289.html

 

U2. Getting “1060: Bandwidth allowance of <# of KB> per check exceeded, please reduce check interval” errors while creating monitors. TEC1391818
https://support.ca.com/us/knowledge-base-articles.tec1391818.html

 

U3. What releases of APM TIM, MTP/VMTP, and ADA are compatible? TEC1241257
https://support.ca.com/us/knowledge-base-articles.tec1241257.html

 

U4. An Unofficial List of CEM/APM & Postgres Releases TEC1401711
https://support.ca.com/us/knowledge-base-articles.tec1401711.html

 

U5. How can I find a message in the TeamCenterRegistration.log? TEC1106081
https://support.ca.com/us/knowledge-base-articles.tec1106081.html

 

U6. Smart Instrumentation cross-process automatic trace affects Application Operations TEC1441355
https://support.ca.com/us/knowledge-base-articles.tec1441355.html

 

U7. When running an IBM JVM, the APM documentation recommends using AgentNoRedefNoRetrans.jar instead of Agent.jar for WebSphere Application Server. Is that also true for any other type of Application Server running an IBM JVM e.g. WebLogic. TEC1176763
https://support.ca.com/us/knowledge-base-articles.tec1176763.html

 

U8. .Net Agent sending a large amount of (typically backend) traces.TEC1219994
https://support.ca.com/us/knowledge-base-articles.tec1219994.html

 

U9. Unable to start the appserver - java.lang.VerifyError: JVMVRFY012 stack shape inconsistent; TEC1853125
https://support.ca.com/us/knowledge-base-articles.tec1853125.html

 

U10. What are the values for introscope.enterprisemanager.transactiontrace.filter.types TEC1938593
https://support.ca.com/us/knowledge-base-articles.tec1938593.html

 

U11. How can I disable Agent Load Balancing in a cluster? TEC1937611
https://support.ca.com/us/knowledge-base-articles.tec1937611.html

 

U12. Why am I unable to connect to Workstation or see the agent disconnecting? TEC1831886
https://support.ca.com/us/knowledge-base-articles.tec1831886.html

 

U13. ASM returns a NULL value data from the rule_log API call.
TEC1883483
https://support.ca.com/us/knowledge-base-articles.tec1883483.html

Outcomes