AnsweredAssumed Answered

JRE libraries are missing or not compatible....

Question asked by osvaldog on Oct 10, 2017
Latest reply on Oct 10, 2017 by osvaldog

Hi,

I'm trying to install Workstation and I get this message:

 

"./IntroscopeWorkstation10.5.1.8linux.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

 

Launching installer...

 

JRE libraries are missing or not compatible....
Exiting...."

 

I sarched this error on the web and I found this proposal solution:

 

"Cause:

 

The /tmp partition can fill with files that will not allow the install to run. We need to copy the files out.

 

Resolution/Workaround:

 

1. Type these command in the terminal:

 

a.   sudo su

 

b.   cd /

 

c.    mkdir tmp2

 

d.   IATEMPDIR=/tmp2

 

e.    export IATEMPDIR

 

2. Now when you run the installation again it will launch successfully."

 

but it didn't work. I have  the same error with workstation.jnlp.

 

I'm working on Linux mint 18.2 and I have this configuration for java

 

JAVA_HOME: /usr/local/jdk1.8.0_144

java version "1.8.0_144"
Java(TM) SE Runtime Environment (build 1.8.0_144-b01)
Java HotSpot(TM) 64-Bit Server VM (build 25.144-b01, mixed mode)

Outcomes