DX Unified Infrastructure Management

Hi all,

interface graph is not showing in user console in CA NFA, while interface is showing in admin console. please help.

regards,

Amit Rai

Try giving the user "Power User" privileges 

please confirm if i give him "power user privileges"  than he got Admin access or not  or limited access.

Power user and Admin access are essentially the same in NFA at this time.

There is a problem with groups and non admin users, where non admin users will not see all interfaces in some cases, we have an open defect for this but it has not yet been resolved.  The only workaround is to give admin or power user product privileges or admin privileges. 

Please let us know if you tried this already and if it allowed the user to see the other interfaces.

Did Chris advice resolve Amit? IE; to go to the Performance Center, "Admin->Users", edit your User, and set the "Product Privilege" next to NFA to either "Power User" or "Administrator".

This will bypass all groups permissions for the user should allow you to access all the interfaces. 

Which version of NFA is it? If it is 9.3.6, it is "group aware", and if it is linked to CA PC interfaces might be filtered out based on groups you have permissions on.

We found some updated potential solutions for this problem documented here: https://support.ca.com/us/knowledge-base-articles.TEC1476597.html