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The database logon information for this report is either incomplete or incorrect.

Question asked by Poojaj728 on Oct 11, 2017
Latest reply on Oct 11, 2017 by Suman Pramanik

Unable to run crystal reports on Clarity 13.3. There is an error "Instance Details

The database logon information for this report is either incomplete or incorrect.

"

We are using Sql server .

 

I have tried the following workarounds but in vein.

1. Restart clarity services

2. Restart Crystal server on BO CMC

3. I have updated the DB credentials 

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