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Service desk Reports

Question asked by shwetha.gowda on Oct 12, 2017
Latest reply on Oct 13, 2017 by Jon_Israel

Hi,

 

This is regarding the service desk reports in BOXI.

We have created the BOXI reports.In the reports we have the Ticket count field.

If we click the ticket count, how can we get the ticket number.

We need to know, how to get the ticket number for the Ticket count.

Kindly help in this.

 

Thanks

Shwetha

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