hi all, I am having one query regarding CA SDM.
I have access to all tenants, and I can able to see/approve the Change orders raised by my reportee. Now my issue is that when I invoke web service method for the same by using my session id, I only get the change orders raised under single tenant not from other tenant. How to fetch the change order data from all tenants?
By using service desk session id, I get all data from all tenants? I need same functionality with my session id.