We have requirement from our customer to allow attachment in email which contains a specific word (for example classified) and the rest of the attachments will be block. kindly let me know how to do this?
Thanks in Advance
Hello Moiz Mulla,
If there is going to be a email blast user that is used for sending out a large amount of notifications that you don't want to trigger I would recommend making the user exempt from policy. Right click user, set exemption, then click exempt from policy check box.
If you are trying to do this only in an attachments policy you could use the Exclude file name if these are overused and known attachment names, this way policy does not trigger on that attachment name. Such as QuaterlyReport* or you could use the exclude search text field in which everything will trigger unless it has that text in it.
Most Likely what you are looking for thought is Parameter 5 in the document classifiers. Parameter 5 defines a list of words or phrases that indicate a definite non-match. If any are present, the document classification fails. If none are present, CA DataMinder raises the document coefficient by +1. In effect, this parameter specifies a Boolean NOT condition. So if you are adding parameter 5 to preexisting document classifiers you may need to rise the min score by 1to help prevent false positives.
Below are some links on these items.
Exempting Users from Policy: Exempt Users - CA Data Protection - 15.2 - CA Technologies Documentation
Excluding Items: Included, Excluded, and Ignored Items - CA Data Protection - 15.2 - CA Technologies Documentation
Document Classifiers: Document Classifications - CA Data Protection - 15.2 - CA Technologies Documentation
See if the below helps...
There is no "easy" way to do it the way you described. A single word can make the whole e-mail be ignored, or it can be used to counter balance the policy with some clever work in the document classifier to prevent it from triggering.
Presently, within a single e-mail, you cant ignore one attachment any way outside the name of the file.
If you use parameter 5 like in the previous example, you will end up ignoring any e-mail containing that word.
My recommended way of doing this would be to use parameter 3 utilizing the search text function %false% and 4 with the word or phrase you want to ignore, and structure your policy to negate a communication (hopefully enough) to prevent these from hitting.
I've also done some processes which can pre-analyze certain documents before going into the product to help filter them out as well if that's what you need.
Perhaps I am misunderstanding your request. It sounds like you would like to allow only one attachment to be sent in the message, based on it containing a specific keyword, but all attachments that did not contain the keyword would be blocked. In other words, the message would still be sent, but only with the allowed attachment, other attachments would be stripped. If this is the case, then you cannot do this with the client agent. We will not modify the message, we will only alert if the specific content considered to be a violation is found. It is up to the sender to change their message so that it is allowed to be sent.
Retrieving data ...