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Priority  in "Edit in list"

Question asked by RAO.k on Oct 17, 2017
Latest reply on Oct 25, 2017 by RAO.k


Can we automated Priority to incident tickets in edit in list?

We added Urgency and Impact fields in edit in list and list column of incident list page, so I can able to change priority manually. when selecting urgency and Impact , priority is not changing automatically. Is there any provision to automate

the functionality like in detail page.



K Rao.