CA Service Management

  • 1.  Service Catalog Request automation using API

    Posted Oct 17, 2017 09:12 AM

    Dear team,

    We would like to explore if Service Catalog request can be created from a flat file(CSV) or using API.

    Any suggestions?

    Thank you



  • 2.  Re: Service Catalog Request automation using API
    Best Answer

    Broadcom Employee
    Posted Oct 17, 2017 09:16 AM

    Good Afternoon Divya Arunachalam.
     
    What you are asking for, can be done through Web Services API.
    When you want details and/or an example, then please let me know.
     
    Thanks in advance and kind regards, Louis.



  • 3.  Re: Service Catalog Request automation using API

    Broadcom Employee
    Posted Oct 17, 2017 09:34 AM

    Good Afternoon Divya Arunachalam.
     
    From within the SC-UI, you can start from the following page(s):
    - Login to the SC-UI
    - Goto Administration>Tools>Links>Web Services API
    - Open Catalog Web Service
     
    In there, you'll find the WSDL methods you can use to build offerings etc.
    E.G. with the (to be downloaded) SOAPUI-utility, you could then execute these WSDL methods.
     
    Kind regards, Louis.



  • 4.  Re: Service Catalog Request automation using API

    Broadcom Employee
    Posted Oct 17, 2017 11:10 AM

    Hi,

    further to Louis' description, you'll find more documentation about the CA Service Catalog web services here:

     

    Use Web Services to Automate Business Processes - CA Service Management - 14.1 - CA Technologies Documentation 

     

    thanks and regards

    Iain