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CA Gen 8.5 Support Client model lock

Question asked by AldredGonzalez on Oct 19, 2017
Latest reply on Nov 22, 2017 by DariusPanahy

Recently we moved our gen cse DB from windows oracle to unix oracle (both v12).

What I noticed is that the support client is now reporting just a 9 digit model id instead of 10 digits when viewing model locks.

Also, the cse api is also reporting the same issue - dropping off the first numeric. (ie model id 2052427376 is reported as 52427376 as the zero is also dropped)

I checked the DB via sql_developer (and sqlplus) and the model id is reporting correctly(2052427376)

This is for any model id that has 10 numbers ... 9 and below are reporting back ok.

Anyone seen this before?

I have the odbc with the right 'workarounds' for number to float. NLS_LANG is set to AMERICAN_AMERICA.AL32UTF8


thanks for your insights!