DX Unified Infrastructure Management

Hi All,

Whether UIM has a capable of creating CI's in CMDB automatically for the discovered servers ?

Hi Praveen, what product are you using for CMDB?

Hi Shawn,

CA Service Desk 14.X version 

Hi Praveen,

Unfortunately, we do not have an automatic integration.

However, GRLOADER in CMDB can use a JDBC data source pointing to the UIM database to get the device details from these tables:

These tables will have what you need:

CM_CONFIGURATION_ITEM 

CM_DEVICE

While it is not an out of box feature to integrate the two, it should not take much time to get it working with CMDB's GRLoader.

Hope that helps!

CA Service Management

The GRLoader Command - CA Service Management - 14.1 - CA Technologies Documentation 

So once GR Loader is pointed to UIM DB ,it gets the information and creates CI's?

Yes. It just takes some prep work to decide what fields you want to bring over and to map them. 

There's also some documentation that might cover this:

Install and Configure the CMDB Gateway and Service Desk Adapter - CA Unified Infrastructure Management - 8.1 - CA Techno… 

Tech Tip: Importing CA UIM devices into CA Service Desk Manager (CMDB) 

I wrote up a sample way to do this with CA Service Desk Manager (see link)