CA Service Management

  • 1.  How to prevent delegate user to approve their own request?

    Posted Oct 23, 2017 07:27 AM

    Hi Team,

    #delegate

    If Manager/Approver delegate rights to a person who later [after delegation] submit their own request as a current id then the validation shouldn't allow the person to approve their own request. The delegate feature should not be misused by approving own requests.

    Is there any way to implement this functionality.

     

    Regards,

    Pankaj



  • 2.  Re: How to prevent delegate user to approve their own request?
    Best Answer

    Broadcom Employee
    Posted Oct 23, 2017 08:06 AM

    Good Afternoon Pankaj.

     

    Please confirm this is the same as in case 873434 you opened for this then too?

     

    Thanks and kind regards, Louis.



  • 3.  Re: How to prevent delegate user to approve their own request?

    Posted Oct 23, 2017 08:11 AM

    Hi Louis,

     

    Yes I have opened case 873434 for the same.

     

    Regards,

    Pankaj