AnsweredAssumed Answered

CA PAM Windows Endpoint Config

Question asked by TeamV on Oct 25, 2017
Latest reply on Oct 27, 2017 by prira01

Hello Team,

We are configuring Windows end point through PAM. We have created application and account. Account has been verified also.

We have created a policy which will allow one of the user to see our Windows account in "Access" tab.

Now after clicking on RDP, we are getting below error:


Error type: RdpException.
Error message: Unable to connect to backend device. Please contact Administrator..

Stack trace:
com.ca.xsuite.app.rdp3.client.handler.TCPStreamHandler.read(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.channel.BaseITULayer.receive(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.ITULayer.mainLoop(Unknown Source)
com.ca.xsuite.app.rdp3.client.app.RDesktop.main(Unknown Source)
com.ca.xsuite.launcher.a.n.run(Unknown Source)
java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
java.lang.Thread.run(Unknown Source)

Cause:
Error type: EOFException.
Error message: .

Stack trace:
com.ca.xsuite.app.rdp3.core.impl.RDPInputStream.readFully(Unknown Source)
com.ca.xsuite.app.rdp3.client.handler.TCPStreamHandler.read(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.channel.BaseITULayer.receive(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.ITULayer.mainLoop(Unknown Source)
com.ca.xsuite.app.rdp3.client.app.RDesktop.main(Unknown Source)
com.ca.xsuite.launcher.a.n.run(Unknown Source)
java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
java.lang.Thread.run(Unknown Source)

 

 

 

Now, as the account is verified, I think PAM is able to do RDP and check the credentials on the server. Do I am missing something here?

 

Then, I tried to create the service for RDP and given the path mentioned below(not sure if it is correct however taken the reference from ssh):

 

\\<our-server-name>\fileshare\Default.rdp -rdp <Local IP> -P <First Port> -l username

 

We need to deliver Windows endpoint asap. Can anyone please help here?

Outcomes