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Stop Service Desk Incident Response emails

Question asked by vrangaswamy on Oct 26, 2017
Latest reply on Oct 26, 2017 by jmayer

When we create an incident using mail eater, we get an email in response with the subject "Service Desk Incident Response".

 

Is it possible to stop this email being sent from SDM only for particular users/emails from which the incidents are created?. 

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