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Is it possible to launch the profile browser via a URL so that it populates the contact infomation based on multiple parameters (e.g. last_name and first_name)?

Question asked by Gordon_Preston Employee on Nov 2, 2017
Latest reply on Nov 3, 2017 by cdtj

Hi All

 

Service Desk 14.1

 

Is it possible to launch the profile browser via a URL so that it populates the contact information based on multiple parameters (e.g. last_name and first_name)

 

You can certainly do it by passing a single parameter - e.g.

http://server:8080/CAisd/pdmweb.exe?OP=DISPLAY_FORM+HTMPL=profile_browser.htmpl+PERSID=cnt:last_name:ServiceDesk+KEEP.POPUP_NAME=USD1509523377193+prop.role_menubar=menubar_sd.htmpl

 

Is there a way to pass multiple parameters in the URL? - something like PERSID=cnt:last_name:ServiceDesk&cnt:first_name:Fred

 

I've tried a few different variations on the above but haven't been able to get it it work.

 

Anyone have any ideas?

Thanks,
Gordon.

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