Service Desk 14.1
Is it possible to launch the profile browser via a URL so that it populates the contact information based on multiple parameters (e.g. last_name and first_name)
You can certainly do it by passing a single parameter - e.g.
Is there a way to pass multiple parameters in the URL? - something like PERSID=cnt:last_name:ServiceDesk&cnt:first_name:Fred
I've tried a few different variations on the above but haven't been able to get it it work.
Anyone have any ideas?