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Recreating Filestore Index - Completes With Errors

Question asked by Augustin2537 on Nov 5, 2017
Latest reply on Nov 16, 2017 by Augustin2537

Recently we upgraded from CA PPM 14.2 to CA PPM 15.2. After the upgrade while recreating the filestore index, it gets completed with the following error. Additionally, there are also many entries like "java.lang.ArrayIndexOutOfBoundsException" and "Attempt to output character of integral value 0 that is not represented in specified output encoding of UTF-8." in the admin.log file.

 

We tried the steps explained in this link --> Search Reindex Memory Issues but still the issue remains the same. We tried multiple times by increasing the memory from 1GB to 2GB, 2.5GB, 4GB, 6GB. But nothing helped.

 

Can someone please advise?

Nika_Hadzhikidi

 

 

java.lang.ArrayIndexOutOfBoundsException: 130
        at org.apache.poi.util.LittleEndian.getInt(LittleEndian.java:161)
        at org.apache.poi.hslf.record.TxMasterStyleAtom.init(TxMasterStyleAtom.java:160)
        at org.apache.poi.hslf.record.TxMasterStyleAtom.<init>(TxMasterStyleAtom.java:67)
        at sun.reflect.GeneratedConstructorAccessor183.newInstance(Unknown Source)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
        at org.apache.poi.hslf.record.Record.createRecordForType(Record.java:181)
        at org.apache.poi.hslf.record.Record.findChildRecords(Record.java:128)
        at org.apache.poi.hslf.record.MainMaster.<init>(MainMaster.java:64)
        at sun.reflect.GeneratedConstructorAccessor230.newInstance(Unknown Source)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
        at org.apache.poi.hslf.record.Record.createRecordForType(Record.java:181)
        at org.apache.poi.hslf.record.Record.buildRecordAtOffset(Record.java:103)
        at org.apache.poi.hslf.usermodel.HSLFSlideShowImpl.read(HSLFSlideShowImpl.java:286)
        at org.apache.poi.hslf.usermodel.HSLFSlideShowImpl.buildRecords(HSLFSlideShowImpl.java:267)
        at org.apache.poi.hslf.usermodel.HSLFSlideShowImpl.<init>(HSLFSlideShowImpl.java:178)
        at org.apache.poi.hslf.extractor.PowerPointExtractor.<init>(PowerPointExtractor.java:117)
        at org.apache.poi.extractor.ExtractorFactory.createExtractor(ExtractorFactory.java:263)
        at sun.reflect.GeneratedMethodAccessor8.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.apache.poi.hwpf.converter.WordToTextConverter.processOle2(WordToTextConverter.java:358)
        at org.apache.poi.hwpf.converter.AbstractWordConverter.processOle2(AbstractWordConverter.java:1024)
        at org.apache.poi.hwpf.converter.AbstractWordConverter.processField(AbstractWordConverter.java:829)
        at org.apache.poi.hwpf.converter.AbstractWordConverter.processCharacters(AbstractWordConverter.java:430)
        at org.apache.poi.hwpf.converter.WordToTextConverter.processParagraph(WordToTextConverter.java:413)

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