Don't Miss Our Next Service Catalog Webcast This Thursday
Click Below to Attend
Topic: Trends Impacting Service Catalogs
Title: The Service Catalog: Not Just for Breakfast Anymore?
Speakers: George Spalding, EVP - Pink Elephant
Allen Houpt, ITSM Marketing - CA Technologies
As self-service continues to rise, much of the service catalog has become invisible to consumers. But is it invisible to all? IT must provide services and assets to users better, faster, and cheaper. While the catalog may be hidden behind a self-service portal, it is still the means for IT to control what services and at what costs services are available and delivered. Join CA Technologies and Pink Elephant as we discuss:
- The new world of better, faster, cheaper IT - intertwined relationship between service catalog, process automation and tool integrations that produces increased business value
- How the service catalog and process automation must work hand-in-hand to fulfill requests more quickly
- The critical role integrations play to ensuring services meet user expectations and service SLAs are met by external providers.