Allen_Houpt

Pink Elephant & CA Team Up for a Service Catalog Webcast

Discussion created by Allen_Houpt Employee on Nov 6, 2017
Latest reply on Nov 6, 2017 by Chris_Hackett

Don't Miss Our Next Service Catalog Webcast This Thursday

                                                                                                                                                Click Below to Attend

When:  Thursday, November 9th at 2:00pm ET

Topic: Trends Impacting Service Catalogs

Title: The Service Catalog: Not Just for Breakfast Anymore?

Speakers: George Spalding, EVP - Pink Elephant

                  Allen Houpt, ITSM Marketing - CA Technologies

Details:                                                                                                       

As self-service continues to rise, much of the service catalog has become invisible to consumers. But is it invisible to all? IT must provide services and assets to users better, faster, and cheaper. While the catalog may be hidden behind a self-service portal, it is still the means for IT to control what services and at what costs services are available and delivered. Join CA Technologies and Pink Elephant as we discuss:

  • The new world of better, faster, cheaper IT - intertwined relationship between service catalog, process automation and tool integrations that produces increased business value
  • How the service catalog and process automation must work hand-in-hand to fulfill requests more quickly
  • The critical role integrations play to ensuring services meet user expectations and service SLAs are met by external providers.

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