# ITPAM Agent is Inactive on "WORKGROUP Servers"

Question asked by ankgupta4 on Nov 7, 2017
Latest reply on Nov 8, 2017 by ankgupta4

Hi Team,

We have ITPAM 4.3 SP1 in Production environment. Recently we had installed Agents on 3 servers, these servers are not under domain instead these are under "WORKGROUP". All these three agents are showing under Configuration Tab. But only 1 of them are seeing Active and the remaining two are inactive.

Kindly let me know the appropriate solution for this issue.

Thanks & Regards,

Ankur Gupta