CA Service Management

  • 1.  Error log:  More than one Assoc object found for attr 'chgtype'

    Posted Nov 07, 2017 07:01 AM

    Hello, 

    I noticed this log record when the change ticket gets updated. 

    Can some one help me to know the possible cause and  is their any potential risk with these type of logs.

     

    11/07 05:55:02.95 *********** spelsrvr 4852 SIGNIFICANT auditlog.spl 610 More than one Assoc object found for attr 'chgtype' 

     

    Regards,

    Venkat



  • 2.  Re: Error log:  More than one Assoc object found for attr 'chgtype'
    Best Answer

    Posted Nov 07, 2017 07:35 AM

    Hi Venkat,

     

    This error message implies that you have more than 1 active 'Activity Association' records probably with different names for the Change Order object, but all pointing to the 'chgtype' field. So to fix this you will need to delete one of those records. Otherwise, to my knowledge this scenario is harmless in terms of system functionality.

     

    Let us know if this to address your query?

    ===

    Kind Regards,

    Brian



  • 3.  Re: Error log:  More than one Assoc object found for attr 'chgtype'

    Broadcom Employee
    Posted Nov 07, 2017 12:30 PM

    Venkat, take a look at the output of "bop_sinfo -t chg" for the trigger audit_fields(...)...you could have chgtype there twice.

    If that is the case, look into where you have it modified. Thanks _Chi



  • 4.  Re: Error log:  More than one Assoc object found for attr 'chgtype'

    Posted Nov 08, 2017 12:35 PM

    Thank you Chi, I checked and  I couldn't find chgtype twice.

     

    Regards,

    Venkat



  • 5.  Re: Error log:  More than one Assoc object found for attr 'chgtype'

    Broadcom Employee
    Posted Nov 08, 2017 02:15 PM

    Venkat, if you have the solution, that is great. The reason I thought otherwise was I have two activity associations that has the same attribute for the same type(in other words everything will be the same other than the name and code) but I don't see this error in the stdlog. Thanks _Chi