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Is it possible to create a Data Partition for both Incident and Request?

Question asked by chaddustine.morelos on Nov 9, 2017
Latest reply on Nov 10, 2017 by chaddustine.morelos



I have successfully created the data partition(defaults) for the Request, here are the values that should be set:


impact=5; urgency=2; zreporting_method=7305; priority=4;


However, I need to apply this also to Incident tickets that will be created.


I have tried adding type='I' in the constraint but it didn't work