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CDM metrics not showing in USM for robots on secondary hubs

Question asked by Marius_N on Nov 9, 2017
Latest reply on Nov 9, 2017 by Marius_N

Hello,

 

We have multiple hubs configured in our environment with multiple robots for each hub and cdm probe deployed for them.

USM shows data for the robots under the primary hub, but if we select a server on a different hub we see "No Metrics Available". These metrics are visible in Infrastructure Manager, though.

 

The configuration is like this:
- All servers have a robot installed and their hub is either the primary hub or another hub


- "Secondary" hubs have installed :
baseline_engine 2.76 3 Baseline Engine
cdm 6.20 170 CPU, Disk and Memory performance probe
hub 7.93 8390 Message Concentrator and Redistributor
java_jre 1.80 15 JRE for Windows and Linux platforms
ntevl 4.24 150 Windows NT Event Log watcher
ppm 3.47 1707051613 Probe Provisioning Manager
prediction_engine 1.34 1 Prediction Engine
robot_update 7.93 9350 Updates Nimsoft Robots to current version
vs2008_redist_x64 1.00 01 Visual Studio 2008 SP1 redistributables for x64
vs2008_redist_x86 1.00 01 Visual Studio 2008 SP1 redistributables for x86
vs2010sp1_vcredist_x64 1.01 1 Visual Studio 2010 SP1 redistributables for x64


- The robots have:
cdm 6.20 170 CPU, Disk and Memory performance probe
ntevl 4.24 150 Windows NT Event Log watcher
robot_update 7.93 9350 Updates Nimsoft Robots to current version
vs2008_redist_x64 1.00 01 Visual Studio 2008 SP1 redistributables for x64
vs2008_redist_x86 1.00 01 Visual Studio 2008 SP1 redistributables for x86
vs2010sp1_vcredist_x64 1.01 1 Visual Studio 2010 SP1 redistributables for x64

 

Am I missing something? Is there something more to be installed/configured?

 

Thanks!

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