Hi Hubert Dennis,
Thanks for your email.
First of all if no password policy available and your auth scheme enable for password policy then siteminder by default redirect to "/siteminderagent/forms/smpwservices.fcc" page.
As I have mentioned earlier that no password policy enabled in my current environment and I have set siteminder server environment variable as "NETE_PWSERVICES_REDIRECT" as "/siteminderagent/forms/custom-smpwservices.fcc". and restarted the siteminder policy server but still it is redirecting to default "/siteminderagent/forms/smpwservices.fcc"
Please find below siteminder trace log.
[11/09/2017][21:02:06.277][21465][3982101360][Return from call AuthenticateUser.][][][][][][][][][][CSmDsUser::Authenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function AuthenticateDsUser][][][][][][][][][][AuthenticateDsUser][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function SmAuthenticate][][][][][][][][][][SmAuthenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::SavePasswordState][][][][][][][][][][CSmAuthUser::SavePasswordState][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::SavePasswordState][][][][][][][][][][CSmAuthUser::SavePasswordState][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::ValidateAuth][][][][][][][][][][CSmAuthUser::ValidateAuth][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmPasswordCheck::FindApplicablePasswordPolicies][][][][][][][][][][CSmPasswordCheck::FindApplicablePasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::ValidateAuth][][][][][][][][][][CSmAuthUser::ValidateAuth][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::Authenticate][][][][][][][][][][CSmAuthUser::Authenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of call GetDisabledUserState.][][][][][][][][][][CSmDsUser::GetDisabled][][][][][][][][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][]
[11/09/2017][21:02:06.277][21465][3982101360][Return from call GetDisabledUserState.][][][][][][][][][][CSmDsUser::GetDisabled][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][User's password must change][][][XXXXX][][][][][][][CSmAuthUser::AuthenticateUserDir][][][][][][][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of call FreeDirConnectionObject.][][][][][][][][][][CSmDsDir::FreeConnectionObject][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Return from call FreeDirConnectionObject.][][][][][][][][][][CSmDsDir::FreeConnectionObject][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::AuthenticateUserDir][][][][][][][][][][CSmAuthUser::AuthenticateUserDir][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Evaluating OnAuthReject policy][000000000000000000000000ad23220a-5c5c-5a05089e-1c8b9940-2230141bc8c][][XXXXX][apache.test.com][][Mobile][][][/TEMP/index.html][CSm_Auth_Message::AuthenticateUser][Html-Mobile][20][3][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of user policy analysis for realm.][][][XXXXX][][][Mobile][][][][CSmAz::IsOk][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][IsOk? No.][][][][][][][][][][CSmAz::IsOk][][][][No applicable Policy found. ][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOkGlobal][][][][][][][][][][CSmAz::IsOkGlobal][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Evaluating OnAuthReject global policies in the realm.][][][XXXXX][][][Mobile][][OnAuthReject][][CSmAz::IsOkGlobal][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of user policy analysis for realm.][][][XXXXX][][][Mobile][][][][CSmAz::IsOk][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][IsOk? No.][][][][][][][][][][CSmAz::IsOk][][][][No applicable Policy found. ][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOkGlobal][][][][][][][][][][CSmAz::IsOkGlobal][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Accumulating OnAuthReject policy responses...][000000000000000000000000ad23220a-5c5c-5a05089e-1c8b9940-2230141bc8c][][XXXXX][apache.test.com][][Mobile][][][/TEMP/index.html][CSm_Auth_Message::AuthenticateUser][Html-Mobile][20][3][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][SmSamlDataContext::~SmSamlDataContext: Cleaning up][][][][][][][][][][g_ServerTrace][][][][][][][][][][][][Cleaning up][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSm_Auth_Message::SendReply][][][][][][][][][][CSm_Auth_Message::SendReply][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function SmAuthQuery][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Use Relative Target enabled for HTML form Scheme][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function SmAuthQuery][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Send response attribute 212, data size is 4][s62/r2][Login][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::FormatAttribute][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][....][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][Send response attribute 227, data size is 210][s62/r2][Login][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::FormatAttribute][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][/siteminderagent/forms/smpwservices.fcc?SMENC=UTF-8&SMTOKEN={RC2}Jl+CN6W3XwZqgroUu7aua000P3EjEA+DVj67vaOMv8rUudeNxI5yUPtt2nopoJjoIOXCoBQ1RxBlxkTwyC9ElCRL3HoIwCfTftU/2lg0UWahVETTX5HTzs7oo2xPpp82&USERNAME=XXXXX][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][** Status: Not Authenticated. ][s62/r2][][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::SendReply][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::SendReply][][][][][][][][][][CSm_Auth_Message::SendReply][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::AuthenticateUser][][][][][][][][][][CSm_Auth_Message::AuthenticateUser][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::ProcessAgentMessage][][][][][][][][][][CSm_Auth_Message::ProcessAgentMessage][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::ProcessMessage][][][][][][][[11/09/2017][21:02:06.277][21465][3982101360][Return from call AuthenticateUser.][][][][][][][][][][CSmDsUser::Authenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function AuthenticateDsUser][][][][][][][][][][AuthenticateDsUser][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function SmAuthenticate][][][][][][][][][][SmAuthenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::SavePasswordState][][][][][][][][][][CSmAuthUser::SavePasswordState][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::SavePasswordState][][][][][][][][][][CSmAuthUser::SavePasswordState][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::ValidateAuth][][][][][][][][][][CSmAuthUser::ValidateAuth][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmPasswordCheck::FindApplicablePasswordPolicies][][][][][][][][][][CSmPasswordCheck::FindApplicablePasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][CSmPasswordCheck::ValidateLoginAttempt][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][CSmAuthUser::CheckPasswordPolicies][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::ValidateAuth][][][][][][][][][][CSmAuthUser::ValidateAuth][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::Authenticate][][][][][][][][][][CSmAuthUser::Authenticate][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of call GetDisabledUserState.][][][][][][][][][][CSmDsUser::GetDisabled][][][][][][][][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][]
[11/09/2017][21:02:06.277][21465][3982101360][Return from call GetDisabledUserState.][][][][][][][][][][CSmDsUser::GetDisabled][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][User's password must change][][][XXXXX][][][][][][][CSmAuthUser::AuthenticateUserDir][][][][][][][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of call FreeDirConnectionObject.][][][][][][][][][][CSmDsDir::FreeConnectionObject][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Return from call FreeDirConnectionObject.][][][][][][][][][][CSmDsDir::FreeConnectionObject][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAuthUser::AuthenticateUserDir][][][][][][][][][][CSmAuthUser::AuthenticateUserDir][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][CSmDsUser::FlushModifiedAttributeCache][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Evaluating OnAuthReject policy][000000000000000000000000ad23220a-5c5c-5a05089e-1c8b9940-2230141bc8c][][XXXXX][apache.test.com][][Mobile][][][/TEMP/index.html][CSm_Auth_Message::AuthenticateUser][Html-Mobile][20][3][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of user policy analysis for realm.][][][XXXXX][][][Mobile][][][][CSmAz::IsOk][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][IsOk? No.][][][][][][][][][][CSmAz::IsOk][][][][No applicable Policy found. ][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOkGlobal][][][][][][][][][][CSmAz::IsOkGlobal][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Evaluating OnAuthReject global policies in the realm.][][][XXXXX][][][Mobile][][OnAuthReject][][CSmAz::IsOkGlobal][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Start of user policy analysis for realm.][][][XXXXX][][][Mobile][][][][CSmAz::IsOk][][][][][][GetResource][][][][][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][IsOk? No.][][][][][][][][][][CSmAz::IsOk][][][][No applicable Policy found. ][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOk][][][][][][][][][][CSmAz::IsOk][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function CSmAz::IsOkGlobal][][][][][][][][][][CSmAz::IsOkGlobal][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Accumulating OnAuthReject policy responses...][000000000000000000000000ad23220a-5c5c-5a05089e-1c8b9940-2230141bc8c][][XXXXX][apache.test.com][][Mobile][][][/TEMP/index.html][CSm_Auth_Message::AuthenticateUser][Html-Mobile][20][3][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.277][21465][3982101360][SmSamlDataContext::~SmSamlDataContext: Cleaning up][][][][][][][][][][g_ServerTrace][][][][][][][][][][][][Cleaning up][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function CSm_Auth_Message::SendReply][][][][][][][][][][CSm_Auth_Message::SendReply][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Enter function SmAuthQuery][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Use Relative Target enabled for HTML form Scheme][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.277][21465][3982101360][Leave function SmAuthQuery][][][][][][][][][][SmAuthQuery][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Send response attribute 212, data size is 4][s62/r2][Login][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::FormatAttribute][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][....][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][Send response attribute 227, data size is 210][s62/r2][Login][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::FormatAttribute][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][/siteminderagent/forms/smpwservices.fcc?SMENC=UTF-8&SMTOKEN={RC2}Jl+CN6W3XwZqgroUu7aua000P3EjEA+DVj67vaOMv8rUudeNxI5yUPtt2nopoJjoIOXCoBQ1RxBlxkTwyC9ElCRL3HoIwCfTftU/2lg0UWahVETTX5HTzs7oo2xPpp82&USERNAME=XXXXX][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][** Status: Not Authenticated. ][s62/r2][][XXXXX][apache.test.com][][Mobile][][][][CSm_Auth_Message::SendReply][Html-Mobile][][][][][GetResource][][][][SmJavaAdmin][][][][][][][uid=******,ou=people,o=xxxxx,l=xxxx,dc=xxxxx,dc=***][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::SendReply][][][][][][][][][][CSm_Auth_Message::SendReply][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::AuthenticateUser][][][][][][][][][][CSm_Auth_Message::AuthenticateUser][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::ProcessAgentMessage][][][][][][][][][][CSm_Auth_Message::ProcessAgentMessage][][][][][][][][][][][][][][][][][][][]
[11/09/2017][21:02:06.278][21465][3982101360][Leave function CSm_Auth_Message::ProcessMessage][][][][][][][