Release Automation

Guys,

         While running the "Access_URL" action in the flow, We're getting this error "Cannot complete operation: Connection reset" in CA Release automation. Please help us in resolving this issue.

         We've tried this solution also but no luck, https://communities.ca.com/docs/DOC-231152892

Thanks & Regards,

Bharghava Raghavan M

Hi 

Did you verify the RA agent executing the actions log file to see what error was logged for this action ? 

Regards 

Dirk

Hi Dirk,

Please find the error logs below,

2017-11-17 18:54:25,150 [job-626686-jobServer-672791-10:URL_DocPrepBizTalkWS.asmx(P78260.F533837.E533855.E533839):Access URL] ERROR (com.nolio.platform.shared.datamodel.Action:186) - exception caught
java.net.SocketException: Connection reset
 at java.net.SocketInputStream.read(Unknown Source)
 at java.net.SocketInputStream.read(Unknown Source)
 at sun.security.ssl.InputRecord.readFully(Unknown Source)
 at sun.security.ssl.InputRecord.read(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.writeRecord(Unknown Source)
 at sun.security.ssl.AppOutputStream.write(Unknown Source)
 at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
 at java.io.BufferedOutputStream.flush(Unknown Source)
 at org.apache.commons.httpclient.HttpConnection.flushRequestOutputStream(HttpConnection.java:828)
 at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2116)
 at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
 at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
 at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
 at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
 at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
 at com.nolio.platform.shared.executables.actions.http.AbstractHttpClientAction.doMethod(AbstractHttpClientAction.java:377)
 at com.nolio.platform.shared.executables.actions.http.AbstractHttpClientAction.execute(AbstractHttpClientAction.java:181)
 at com.nolio.platform.shared.datamodel.ActionExecutionState.localExecution(ActionExecutionState.java:333)
 at com.nolio.platform.shared.datamodel.ActionExecutionState.access$500(ActionExecutionState.java:39)
 at com.nolio.platform.shared.datamodel.ActionExecutionState$2.execAction(ActionExecutionState.java:112)
 at com.nolio.platform.shared.datamodel.ActionExecutionState.exec(ActionExecutionState.java:343)
 at com.nolio.platform.shared.datamodel.Action.run(Action.java:227)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at com.nolio.platform.shared.flowcontrol.LocalFlowController$JobBoundThreadFactory$1.run(LocalFlowController.java:788)
 at java.lang.Thread.run(Unknown Source)
2017-11-17 18:54:25,150 [job-626686-jobServer-672791-10:URL_DocPrepBizTalkWS.asmx(P78260.F533837.E533855.E533839):Access URL] INFO  (com.nolio.platform.shared.datamodel.Action:334) - ------------------------Finished action [URL_DocPrepBizTalkWS.asmx(P78260.F533837.E533855.E533839):Access URL] result [false, Cannot complete operation: Connection reset]------------------------

Hi All,

I've resolved the issue after exporting the URL certificate and adding into the CARA agents CACERTS file which exist in the CARA installation folder.

Command:

keytool.exe -importcert -file "cert.cer" -alias aliasname -keystore "E:\Program Files (x86)\CA\ReleaseAutomationAgent\jre\lib\security\cacerts" -storepass changeit -noprompt