CA Service Management

Hi,

We use below on spel code.This spel code sometimes doesnt work.Therefore we want to use retry.I find SPEL: Object update  file.Can I use this it(retry) in the following file? 

cr::zCR_AutoDialerClose(...)
{
string cr_persid;
cr_persid = argv[3];
//logf(SIGNIFICANT, "zCR_AutoDialerClose : , cr_persid : %s",cr_persid);
logf(ERROR, " zVFTR_AutoDialerflag cr_persid : %s ",cr_persid);
uuid who;
object group_leader;
send_wait(0,top_object(), "call_attr", "cnt", "current_user_id");
who=msg[0];

send_wait(0, top_object(), "get_co_group");
if (msg_error())
{
printf("Error IF ACTION MACRO HATASI'%s'", msg[0]);
}
else
{
group_leader = msg[0];
}

send_wait(0, top_object(), "call_attr", "api", "update_object", who, cr_persid, NULL, group_leader, 0, "status", 'CL');
if (!msg_error()) {
send_wait(0, group_leader, "checkin");
if (msg_error()) {
printf("Error: '%s'", msg[0]);
}
}
else{
printf("Update failed %s",msg[0]);
}

logf(ERROR, " zVFTR_AutoDialerflag cr_persid : %s ",cr_persid);
}

Regards,

Burcu

hi,

your code is looking strange...

why not to use out-of-the-box autoclose logic?

could you share your trigger (.mod) file code?

if you're not using POST_CI you can replace whole code with a single line.

Regards,

cdtj

Hi cdtj,

We use POST_CI.I share trigger file code.

MODIFY cr POST_CI zCR_AutoDialerClose(persistent_id) 111 FILTER(zVFTR_AutoDialerflag {->'1'});

Regards,

Burcu

i think that using POST_CI in this scenario is not optimal because it causes additional checkout/checkin and system load.

you can try this one:

// mod file:
MODIFY cr POST_VALIDATE zCR_AutoDialerClose() 99900 FILTER(zVFTR_AutoDialerflag {->'1'});
// spl file:
cr::zCR_AutoDialerClose(...) {
     send_wait(0, this, "call_attr", "status", "set_val", "CL", "SURE_SET");
}

regards,

cdtj